Returns & Exchanges
At Steel Toes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all unworn footwear and apparel. If your gear doesn't fit perfectly or meet your expectations, we are committed to making it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn items in their original packaging and include all tags. Ensure the box is securely sealed for transit.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing